Terms and Conditions
1. INTRODUCTION & ACCEPTANCE
1.1 These Terms and Conditions (“Terms”) govern access to and use of the Plucasa platform (the “Platform”), including all related websites, dashboards, backend systems, blockchain settlement mechanisms, escrow handling, APIs, software, content pages, and services offered or operated by Plucasa.
1.2 By creating an account, accessing, or using the Platform, you (“User”, “you”) acknowledge that you have read, understood, and agree to be legally bound by these Terms and all policies and documents incorporated by reference, including (as applicable) the Escrow and Settlement Policy, Risk Disclosure Statement, Acceptable Use Policy, Privacy Policy, and Cookie Policy (together, “Policies”).
1.3 If you do not agree, you must not access or use the Platform.
1.4 You represent and warrant that you are at least 18 years old and legally capable of entering into a binding agreement, and that you have not been suspended or removed from the Platform.
2. DEFINITIONS
2.1 “Platform” means the Plucasa website, systems, and services.
2.2 “User” means any person accessing or using the Platform.
2.3 “Predictor” means a User who publishes a Prediction for purchase.
2.4 “Buyer” means a User who purchases a Prediction.
2.5 “Prediction” means analytical sports-related informational content offered for purchase on the Platform, including any stated criteria, event identifiers, market descriptions, or outcome conditions.
2.6 “Digital Asset” means Ethereum (ETH) on the Arbitrum One network only.
2.7 “Supported Network” means Arbitrum One. No other network is supported.
2.8 “Escrow Wallet” means a blockchain wallet address controlled by Plucasa (or its authorized operators) used solely to temporarily hold Digital Assets pending conditional settlement, refund, dispute resolution, fraud review, compliance holds, or other integrity actions permitted under these Terms and the Policies.
2.9 “Escrow Transaction” means the Platform’s conditional settlement process under which Digital Assets are transferred to an Escrow Wallet and later released or refunded according to the rules and timing set out in these Terms and the Policies.
2.10 “Administrator” means an authorized representative of Plucasa responsible for moderation, enforcement, and dispute determinations.
2.11 “Platform Fee” means the fee disclosed at checkout or otherwise within the Platform for a transaction, which may include escrow execution, gas and network costs, operational costs, fraud prevention controls, dispute handling, and related administrative components.
2.12 “User Content” means any content a User submits, publishes, transmits, or displays through the Platform, including Predictions, messages, profile content, and dispute submissions.
2.13 “Buyer-Initiated Gas” means blockchain network fees paid directly by a User (typically the Buyer) when broadcasting a transaction from the User’s own wallet to the Escrow Wallet (including the initial purchase transfer into escrow).
2.14 “Platform-Initiated Gas” means blockchain network fees paid by Plucasa when executing escrow-related settlement transactions from the Escrow Wallet, including releases, refunds, and other settlement or corrective transactions performed as part of Platform operations.
3. PLATFORM NATURE
3.1 Plucasa is a digital marketplace facilitating the publication and purchase of analytical sports Predictions. Predictions are informational opinions and analyses only.
3.2 Plucasa:
(a) is not a bookmaker;
(b) is not a gambling operator;
(c) is not a betting intermediary;
(d) is not a financial institution;
(e) is not an investment advisor, broker, or dealer; and
(f) does not provide legal, tax, financial, or investment advice.
3.3 No outcome, profitability, or performance is guaranteed. You use the Platform at your sole risk.
3.4 Nothing in these Terms creates a fiduciary, partnership, agency, advisory, employment, or joint venture relationship between you and Plucasa.
4. USER RESPONSIBILITY FOR LEGAL COMPLIANCE
4.1 You are solely responsible for determining whether access to and use of the Platform is lawful in your jurisdiction and for complying with all applicable laws, regulations, rules, and obligations, including:
(a) gambling, betting, and gaming restrictions;
(b) cryptocurrency, digital asset, and consumer protection laws;
(c) AML/CTF and sanctions compliance requirements;
(d) tax, reporting, and recordkeeping obligations; and
(e) any other laws applicable to your activities.
4.2 Plucasa may restrict, refuse, or terminate access to the Platform in any jurisdiction or for any User at its sole discretion to manage integrity, compliance, or legal risk.
5. ELIGIBILITY & ACCOUNT REGISTRATION
5.1 You must be at least 18 years old to use the Platform.
5.2 You agree to provide accurate, current, and complete information during registration and to keep such information updated. You must not impersonate any person or misrepresent your identity or authority.
5.3 You are responsible for maintaining the confidentiality of your credentials and for all activity under your account, whether authorized by you or not.
5.4 You must promptly notify Plucasa of any suspected unauthorized access, compromise, or security incident involving your account or wallet information.
5.5 Plucasa may suspend, restrict, or terminate accounts, and may require additional verification, at its sole discretion, including for suspected fraud, policy violations, or compliance concerns.
6. CRYPTO-ONLY OPERATIONS; NETWORK REQUIREMENTS
6.1 The Platform operates exclusively using Ethereum (ETH) on the Supported Network. No fiat currency is accepted. No stablecoins or alternative tokens are supported.
6.2 You must use only self custody wallet addresses for all transactions in Plucasa.
6.3 You must ensure that you send only ETH on Arbitrum One in accordance with Platform instructions. Digital Assets sent on an unsupported network or in an unsupported token may be irretrievable. Plucasa has no obligation to recover mis-sent assets.
6.4 Purchases must be initiated through the in-Platform flow using your connected self-custody wallet. Do not attempt external/manual transfers to any escrow address unless explicitly instructed by the Platform for a specific case. You are solely responsible for verifying network selection and transaction parameters prior to signing. Blockchain transactions are irreversible.
7. DIGITAL ASSET RISKS
7.1 You acknowledge and accept the risks inherent to blockchain systems and Digital Assets, including:
(a) price volatility;
(b) irreversible transactions and inability to charge back;
(c) blockchain forks, reorganizations, protocol changes, or upgrades;
(d) congestion, latency, outages, or degraded performance of Arbitrum One, Ethereum, or related infrastructure;
(e) wallet compromise, phishing, malware, SIM swaps, and private key loss;
(f) smart contract, bridge, or infrastructure vulnerabilities affecting the ecosystem;
(g) regulatory, tax, or legal changes affecting Digital Assets or Platform operations; and
(h) temporary custodial/escrow holding risk, including risks of operational error, key compromise, cyberattack, or administrative action; and
(i) Buyer-Initiated Gas risk, including that network fees paid to broadcast the initial escrow funding transaction are paid directly to the blockchain network and are generally non-refundable, regardless of dispute outcome, refund, settlement delay, or hold.
(j) Platform fees cover Platform operational costs, including escrow execution infrastructure, and are non refundable.
7.2 You assume full responsibility for these risks and for maintaining adequate security and operational hygiene for your own wallets and devices.
8. ESCROW CUSTODY STRUCTURE (TEMPORARY HOLD)
8.1 Platform-Controlled Escrow Wallet. You acknowledge that when you initiate, participate in, or benefit from an Escrow Transaction, the applicable Digital Assets are transferred to an Escrow Wallet controlled by Plucasa for the limited purpose of facilitating conditional settlement under Platform rules.
8.2 Plucasa uses connect wallet to facilitate all purchases. This is to enable Plucasa automate the authentication of all transactions in escrow.
8.2 Limited Purpose; No Interest. Escrow custody is temporary and exists solely to enable settlement, refunds, dispute handling, fraud review, and compliance processes. Plucasa does not pay interest, yield, rewards, or any other return on Digital Assets held in escrow.
8.3 Not a Bank; No Deposit Relationship. Plucasa is not a bank, deposit-taking institution, or payment account provider. Escrowed Digital Assets are not deposits, are not protected by deposit insurance, and are not safeguarded under any investor compensation scheme.
8.4 No Use of Escrowed Assets. Plucasa will not use escrowed Digital Assets for lending, staking, investment, liquidity provision, or proprietary trading. Escrow custody is operational and incidental to Platform settlement.
8.5 Security; No Absolute Guarantee. Plucasa implements commercially reasonable administrative, technical, and operational safeguards. However, no custody system is perfectly secure and Plucasa does not warrant that Digital Assets held in escrow cannot be lost, delayed, or compromised.
8.6 User Acknowledgement. You agree that the creation of an Escrow Transaction constitutes your authorization for Plucasa to receive and temporarily hold Digital Assets in the Escrow Wallet and to release, refund, hold, delay, or otherwise administer the Escrow Transaction in accordance with these Terms and the Policies.
9. ESCROW CREATION AND FUNDING
9.1 When a Buyer purchases a Prediction, the Buyer authorizes and initiates an on-chain transfer from the Buyer’s own wallet to the Platform-controlled Escrow Wallet of the applicable Digital Asset amount (plus any disclosed fees), thereby creating an Escrow Transaction under Platform rules. The Buyer is solely responsible for, and must pay, any Buyer-Initiated Gas required to broadcast and confirm this transfer.
9.2 The Predictor’s entitlement to receive funds is conditional and does not arise until the Escrow Transaction is settled in favor of the Predictor under these Terms and the Policies.
9.3 Plucasa may require confirmations on the Supported Network and may apply operational thresholds (including confirmation count, risk checks, or other integrity controls) before recognizing receipt, crediting, or proceeding with settlement steps.
10. BUYER DISPUTE WINDOW
10.1 After the underlying sporting event concludes (as determined by Platform data sources and integrity checks), the Buyer has a defined time window displayed within the Platform (the “Dispute Window”) to initiate a dispute.
10.2 If no dispute is initiated within the Dispute Window, the Escrow Transaction may automatically release to the Predictor according to Platform logic, subject to any fraud, compliance, or integrity holds.
10.3 You acknowledge that event data sources may be delayed, corrected, or revised, and Platform timing may reflect reasonable operational reconciliation.
11. DISPUTE INITIATION
11.1 If the Buyer initiates a dispute within the Dispute Window:
(a) automatic release is paused;
(b) the Predictor is notified electronically; and
(c) the Predictor response window begins as displayed within the Platform.
11.2 Disputes must be submitted in good faith and must relate only to whether the Prediction’s stated criteria objectively matched the relevant event outcome.
12. PREDICTOR RESPONSE WINDOW; VOLUNTARY REFUNDS
12.1 During the Predictor response window, the Predictor may voluntarily issue a refund through Platform controls, subject to Platform rules.
12.2 If a refund is issued within the response window:
(a) the Escrow Transaction closes;
(b) no administrative determination occurs; and
(c) no Dispute Administration Fee applies.
12.3 Refunds outside the response window may be permitted only at Plucasa’s discretion and may be subject to integrity and compliance checks.
13. ESCROW LOCK & ADMINISTRATIVE REVIEW
13.1 If the Predictor does not issue a refund within the response window:
(a) the Escrow Transaction remains locked; and
(b) administrative review becomes mandatory.
13.2 Administrative review is based strictly on the objective outcome of the sporting event relative to the Prediction’s stated criteria as presented on the Platform at the time of purchase, and may consider official results, corrected results, or other reputable sources as determined by Plucasa.
13.3 The Administrator shall issue a binary determination:
(a) Refund (in favor of Buyer); or
(b) Release (in favor of Predictor).
No partial settlements apply unless expressly supported by Platform rules and displayed to Users.
13.4 Administrative determinations are final and binding within the Platform, subject only to correction of clear clerical error or manifest platform malfunction, as determined by Plucasa.
13.5 Administrative Holds. Plucasa may place administrative holds on escrowed Digital Assets where reasonably necessary to investigate fraud, enforce Platform rules, comply with AML/sanctions obligations, respond to legal process, or address technical anomalies. During such holds, settlement timelines may be extended.
14. DISPUTE ADMINISTRATION FEE (€10)
14.1 Where an Administrator issues a final determination, the party whose position is rejected shall incur a €10 Dispute Administration Fee.
14.2 This fee:
(a) applies equally to Buyers and Predictors;
(b) applies only when administrative adjudication occurs;
(c) reflects dispute resolution and operational costs;
(d) is not a penalty; and
(e) is a service charge for administrative review and does not constitute gambling, betting, or wagering consideration.
14.3 The fee may be deducted from escrowed amounts, applied to a Platform balance, or offset against future transactions, as permitted by applicable law and disclosed by the Platform.
14.4 If insufficient balance exists, account functionality may be restricted until amounts owed are satisfied.
15. PLATFORM FEES; GAS AND NETWORK COSTS
15.1 Buyer-Initiated Gas. Where a User (including a Buyer) broadcasts a blockchain transaction from the User’s own wallet to the Escrow Wallet (including to fund an Escrow Transaction), the User is solely responsible for all Buyer-Initiated Gas required by the Supported Network. Buyer-Initiated Gas is paid directly to the blockchain network and is not collected, retained, refunded, or reimbursed by Plucasa.
15.2 Platform-Initiated Gas. Plucasa executes escrow-related settlement transactions from the Escrow Wallet (including releases, refunds, and other settlement or corrective transactions performed as part of Platform operations) and incurs the associated Platform-Initiated Gas.
15.3 Fee Disclosure. Users cover Platform operational costs, including escrow execution infrastructure and administration, through the disclosed Platform Fee and/or other amounts disclosed at checkout.
15.4 No Reimbursement. Plucasa has no obligation to reimburse Buyer-Initiated Gas under any circumstance, including dispute initiation, refund issuance, settlement delay, compliance hold, integrity action, user error, network congestion, or transaction failure.
15.5 Deductions and Set-Off. Where applicable and permitted by law, Platform Fees and other amounts owed may be deducted from amounts held in escrow, from transaction flows, or from a User’s Platform balance, as disclosed at checkout. Network gas costs may vary and are not controlled by Plucasa.
15.6 Execution and Timing. Settlement execution may be delayed or fail due to blockchain conditions, gas market volatility, third-party infrastructure outages, or other factors beyond Plucasa’s reasonable control. Plucasa may reattempt settlement execution or apply integrity and corrective procedures consistent with these Terms and the Policies.
16. NO DUTY TO MONITOR; MODERATION
16.1 Plucasa does not undertake a general obligation to monitor Predictions, User Content, transactions, or disputes.
16.2 Plucasa may moderate content and enforce Policies at its discretion, including removing or limiting Predictions, but is not responsible for verifying prediction accuracy or User claims.
16.3 Plucasa may use automated tools and manual review for integrity, fraud detection, and policy enforcement.
17. PROHIBITED CONDUCT
17.1 Users may not, directly or indirectly:
(a) commit fraud or attempted fraud;
(b) submit false, abusive, or bad-faith disputes;
(c) manipulate ratings, reviews, referrals, or engagement metrics;
(d) exploit vulnerabilities, bypass controls, or interfere with Platform operations;
(e) engage in coordinated abuse, collusion, or market manipulation of Platform outcomes;
(f) use scripts, bots, automation, or scraping to game settlement logic or Platform features, except where expressly authorized; or
(g) violate any applicable law, third-party right, or Platform Policy.
17.2 Violations may result in restrictions, freezes, suspensions, termination, forfeiture of access, and other actions permitted under these Terms.
18. AML, SANCTIONS, AND COMPLIANCE HOLDS
18.1 Plucasa may conduct risk-based checks and monitoring to comply with applicable AML/CTF and sanctions obligations, to protect Platform integrity, and to prevent fraud.
18.2 You represent and warrant that you are not a sanctioned person and are not acting on behalf of a sanctioned person, and that you will not use the Platform in violation of sanctions or other applicable restrictions.
18.3 Plucasa may freeze accounts, delay settlement, refuse release, place escrowed Digital Assets on hold, and/or request additional information where reasonably necessary to:
(a) investigate suspected fraud or prohibited conduct;
(b) comply with sanctions screening or AML/CTF obligations;
(c) respond to lawful requests or legal process; or
(d) mitigate Platform integrity risks.
18.4 Where legally permitted, Plucasa will provide notice of a hold and may request information. Holds may remain until the matter is resolved to Plucasa’s reasonable satisfaction or as required by law.
19. REGULATORY UNCERTAINTY; CHANGES TO SERVICES
19.1 Digital asset regulation is evolving and may affect the Platform.
19.2 Plucasa may modify, restrict, suspend, or terminate services, features, or access to comply with legal requirements, to reduce risk, or to address operational integrity concerns, with or without notice where reasonably necessary.
20. SERVICE AVAILABILITY; FORCE MAJEURE
20.1 The Platform is provided “as is” and “as available.” Plucasa does not guarantee uninterrupted availability, uptime, or error-free operation.
20.2 Plucasa is not liable for failures, delays, or performance issues caused by or resulting from:
(a) blockchain events, network congestion, forks, or outages;
(b) infrastructure outages or third-party service failures;
(c) cyberattacks, malware, or security incidents not solely within Plucasa’s control;
(d) governmental or regulatory actions; or
(e) force majeure events beyond Plucasa’s reasonable control.
21. DISCLAIMER OF WARRANTIES
21.1 To the maximum extent permitted by law, all warranties are disclaimed, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and quiet enjoyment.
21.2 Plucasa does not warrant that Predictions are accurate, profitable, or suitable for any purpose, or that settlement will occur within any specific time.
22. LIMITATION OF LIABILITY
22.1 To the maximum extent permitted by law, Plucasa shall not be liable for indirect, incidental, consequential, punitive, exemplary, or special damages, including lost profits, lost revenue, lost goodwill, loss of data, or business interruption, arising out of or relating to the Platform, these Terms, any Policy, any Prediction, any Escrow Transaction, or any dispute, even if advised of the possibility of such damages.
22.2 Without limiting the foregoing, Plucasa is not liable for losses arising from blockchain network conditions, irreversible transactions, or security incidents affecting escrow custody, except to the extent caused by Plucasa’s willful misconduct where such limitation is not prohibited by applicable law.
22.3 Total aggregate liability of Plucasa for all claims arising out of or relating to these Terms or the Platform shall not exceed the greater of:
(a) total Platform fees paid by you in the preceding three (3) months; or
(b) USD $100 (or equivalent in ETH at the time of determination).
22.4 Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.
23. TAX RESPONSIBILITY
23.1 You are solely responsible for determining, reporting, and paying any taxes, duties, levies, or governmental charges arising from your use of the Platform, including taxes related to Digital Asset transfers or receipts.
24. ENFORCEMENT; REFUSAL OF SERVICE; INTEGRITY ACTIONS
24.1 Plucasa may, at its sole discretion and without liability:
(a) refuse any transaction;
(b) cancel or remove listings;
(c) restrict features or impose limits;
(d) suspend or terminate accounts;
(e) delay settlement or settlement recognition;
(f) freeze or hold escrowed Digital Assets;
(g) require additional verification; and/or
(h) take any other action reasonably necessary to protect Platform integrity or comply with law.
24.2 Such actions may occur without prior notice where necessary for integrity, security, compliance, or operational reasons.
24.3 Plucasa is not responsible for losses resulting from enforcement or integrity actions taken in good faith.
25. INDEMNIFICATION
25.1 You agree to defend, indemnify, and hold harmless Plucasa, its officers, directors, employees, contractors, agents, affiliates, and representatives from and against any claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
(a) your use of the Platform;
(b) your violation of these Terms or any Policy;
(c) disputes or interactions between you and other Users;
(d) your User Content or Predictions; or
(e) your violation of any law or third-party right.
26. NOTICES; ELECTRONIC COMMUNICATIONS
26.1 You consent to receive communications electronically, including notices, disclosures, agreements, and updates, via email, Platform notifications, or postings within the Platform.
26.2 Notices are effective when sent to your registered email address or when posted on the Platform.
27. ASSIGNMENT
27.1 You may not assign, transfer, or delegate your rights or obligations under these Terms without Plucasa’s prior written consent.
27.2 Plucasa may assign these Terms (in whole or in part) in connection with a merger, acquisition, restructuring, or sale of assets.
28. BINDING ARBITRATION
28.1 Agreement to Arbitrate. Any dispute, claim, or controversy arising out of or relating to the Platform, these Terms, any Policy, any Escrow Transaction, or the relationship between you and Plucasa shall be resolved exclusively by binding arbitration, except as expressly permitted in Section 28.7.
28.2 Seat, Law, Language. Arbitration shall be seated in Nigeria, governed by the Arbitration and Mediation Act 2023 (Nigeria), conducted in English, and confidential.
28.3 Arbitrator. A single arbitrator shall be appointed in accordance with applicable law.
28.4 Individual Relief Only. Relief may be awarded only on an individual basis. The arbitrator may not consolidate claims or award relief on a class, collective, or representative basis.
28.5 Costs. Each party bears its own legal costs unless otherwise awarded by the arbitrator, subject to applicable law.
28.6 Time Limit to Bring Claims. Any claim must be brought within one (1) year after the claim arises, otherwise it is permanently barred to the maximum extent permitted by law.
28.7 Court Actions Limited. Court proceedings are waived except to compel arbitration, enforce an award, or seek permitted interim or injunctive relief to protect rights pending arbitration.
29. CLASS ACTION WAIVER
29.1 Disputes must be brought individually. You waive any right to class actions, collective proceedings, representative claims, private attorney general actions, and consolidated arbitrations.
29.2 If any portion of this Section 29 is found unenforceable, the remainder shall be enforced to the maximum extent permitted by law.
30. GOVERNING LAW
30.1 These Terms and any dispute not subject to arbitration (or for which arbitration is unenforceable) are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
31. SEVERABILITY
31.1 If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable, where permitted by law.
32. SURVIVAL
32.1 Provisions relating to risk allocation, custody acknowledgements, limitation of liability, indemnification, arbitration, class waiver, governing law, and any other provisions which by their nature should survive, shall survive termination or suspension of your access to the Platform.
33. CHANGES TO TERMS
33.1 Plucasa may update these Terms from time to time. Updated Terms will be posted on the Platform and may be communicated electronically.
33.2 Continued use of the Platform after an update constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Platform.
CONTACT
legal@plucasa.com
support@plucasa.com
End of Terms and Conditions